At Octalas AI, a subsidiary of the Octalas Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered products and services (“Services”). By accessing or using our Services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information in connection with the Services, including:
Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment information.
Usage Data: Information about how you interact with our Services, such as your IP address, browser type, operating system, access times, pages viewed, and the referring URL.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Services and to improve your user experience.
Device Information: Information about the device you use to access our Services, including the device type, operating system, and unique device identifiers.
Communications: Information you provide when you communicate with us, such as customer support requests, feedback, or inquiries.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Improve Services: To operate, maintain, and enhance our Services, including to develop new products, features, and functionality.
To Personalize User Experience: To customize your experience and tailor the content and information we provide to you.
To Communicate with You: To send you updates, notifications, and other information about the Services, and to respond to your inquiries and requests.
For Security Purposes: To monitor and protect the security of our Services, including to detect, prevent, and respond to fraud, abuse, and security risks.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of others.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, and customer support.
Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process, such as a court order, subpoena, or government request.
Protection of Rights: We may share your information to protect the rights, property, or safety of Octalas AI, our users, or others, including to enforce our agreements and policies.
With Your Consent: We may share your information with third parties if you give us your consent to do so.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
Access and Update Information: You have the right to access and update your personal information at any time by logging into your account or contacting us directly.
Opt-Out of Communications: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Services.
Data Deletion: You may request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, except where we are required to retain it by law.
6. Children’s Privacy
Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
7. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means. Your continued use of the Services after the effective date of the updated policy constitutes your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: info@octalasai.ie
- Address: Stone House Youghal, Co. Cork Ireland.
By using Octalas AI’s Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
