So long, abandoned carts. See conversions and resolutions accelerate when you shift to AI-powered conversations.
Retail businesses using conversational AI solutions have seen:
50%+
decrease in cost of care
4x
increase in converted sales
20%+
increase in customer satisfaction
70%+
containment in retail chatbots
Send order updates and offer personalized shopping experiences, based on previous orders and search history.
Automate common questions so your customer service agents have more time to handle complex issues.
Streamline returns and exchanges, shipping delays, and product updates with AI-powered conversations.
Give customers the flexibility to shop how and when they need with curbside pickup and contact-free delivery.
Don’t let login issues get in the way of late-night impulse purchases. With digital assistants, shoppers can get answers and resolve issues 24/7.
Make rewards, points, and bonus cash as easy to redeem as 1, 2, 3 with retail chatbots.
Build your conversational business strategy
Increase satisfied customers and diminish costs by putting conversations at the core of your CX, unlocking real-time insights, efficiency, and convenience.
Conversational intelligence + Agent tools
Empower your agents
Arm your agents with the conversational intelligence and tools they need to give better recommendations, customize offers, and reach shoppers at critical buying stages.
All the channels
Shift to digital
Take customers off hold by routing conversations to the messaging apps they use every day. You’ll unlock new revenue streams you never knew were there.
Octalas AI uses large language models to enable human-like customer engagement at scale with LLM-powered chatbots and virtual assistants.
+353 1 5666 640
Ireland – Co. Cork – Youghal
Stone House.
